At 19th hospitality we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or requesting our hospitality services.

Information We Collect

When you contact us, request a quotation, make an enquiry, or book one of our services, we may collect personal information including:

• Full Name
• Email Address
• Phone Number
• Company Name (if applicable)
• Event Details
• Venue Information
• Any additional information you voluntarily provide

We may also collect non-personal information such as browser type, device information, IP address, and website usage statistics to improve our website.

How We Use Your Information

The information we collect is used to:

• Respond to enquiries and booking requests.
• Provide personalised hospitality services.
• Prepare quotations and event proposals.
• Improve our website and customer experience.
• Communicate important updates regarding your booking.
• Comply with legal and regulatory obligations.

Data Protection

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, misuse, disclosure, alteration, or destruction. While we strive to safeguard your data, no online transmission or storage system can be guaranteed to be completely secure.

Cookies

Our website may use cookies to improve functionality, analyse website traffic, and enhance your browsing experience. Cookies help us understand how visitors interact with our website and allow us to improve our services.

You may disable cookies through your browser settings, although certain website features may not function correctly.

Third-Party Services

We may use trusted third-party providers for website hosting, analytics, communication tools, or payment processing where applicable. These providers are only given access to information necessary to perform their services and are required to maintain confidentiality.

Information Sharing

19th hospitality Dining does not sell, rent, or trade your personal information to third parties. Information may only be shared when:

• Required by law.
• Necessary to complete a requested service.
• Required to protect our legal rights.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data.
• Correct inaccurate information.
• Request deletion of your data.
• Withdraw consent where applicable.
• Request information regarding how your data is processed.

Data Retention

We retain personal information only for as long as necessary to provide our services, fulfil legal obligations, resolve disputes, and maintain business records.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will become effective immediately upon publication on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact 19th hospitality Dining through our Contact page.